Note: Our new patient form is currently undergoing maintenance. If you are experiencing any issues with the form, please call us directly at (407) 352-9717 for assistance with your registration.
New Patient Pre-Registration
Important: This is for new and prospective patients to enroll in our practice. Please do not fill the pre-registration if you are already a patient in our practice.
Pre-registration Complete
Success! Your pre-registration is complete.
Here are your next steps:
On the next screen, you will be asked to select a clinician. When you do so, a new tab will open.
This new will take you to Healow's Booking screen. On the prompt that asks, "Have you been seen at this location before?", please select YES.
You will then be allowed to select a date and time for your upcoming appointment.
Select a Clinician
Please select a provider below to set up an appointment.
Remember to select YES at the prompt, "Have you been seen at this location before?"(Show me how)
Note: Selecting a clinician will open a new browser tab.
Please select your insurance provider from the list below: You can use Telehealth Services Only when Residing in the state of Florida Per current state laws.
My Insurance Provider is not listed
Select Reason for Visit
Please select your reason for booking a Telehealth Visit from the following options. If your reason is not listed below, please book a regular appointment instead.
Follow-up visits
Urgent Needs
My reason is not listed.
Select Reason for Visit
Please notate in your Healow booking that you wish to self-pay for telemedicine when making this request.
Self-pay telemedicine visits are sixty ($60) dollars flat rate. If you have insurance, it will not be used for this visit option. You will be advised to complete payment prior to scheduling. Our team will be contacting you for payment details ahead of your call (credit or debit card). This visit will be focused to your specific concern. Not showing up for these visit types, are same as our regular office policies. For more information please visit www.swofm.com/billing-information.
Below are some example visit types:
Follow-up visits
Urgent Needs
My reason is not listed.
Select a Clinician
(Telehealth Visit)
Important: Under “Reason for Visit”, please select “Telehealth” in the subject line to ensure that your appointment is booked as a Telehealth appointment.
Note: Selecting a clinician will open a new browser tab.
Note: Selecting a clinician will open a new browser tab.
If you are booking with COVID virus concerns, please notate and/or otherwise call our office to be notified on Florida Department of Health and CDC protocol for this. Do not immediately walk into office. We now offer telemedicine via insurance or self pay to aid in triaging these scenarios.
Fill out the New Patient form.
Make sure you check the box labeled “I agree to the HIPAA FORMS Service Privacy Statement”. If you’d like to review our Privacy Policy, click here.
On the next screen, Select a Clinician.
Selecting a clinician will open a new browser window. Follow the steps to select an appointment with your chosen provider. Once you’ve selected your appointment, you can close the appointment window and return to our website.
Expect a confirmation email from us!
This email includes your username and password for Patient Portal.
If you signed up within regular business hours, expect an email within a few minutes.
If you signed up outside these hours, expect an email by the morning of the next business day.
In Patient Portal
Log in to the Patient Portal by clicking on the button in the header.
Check your Patient Portal Messages
Fill out the Medical History Questionnaire You can also fill out any other forms that pertain to your visit.
For instance, if you’re coming in for a Physical Exam, you need to fill out a Review of Systems – Physical Exam Questionnaire. If you are insured by Medicare, please fill out the Review of Systems – Medicare questionnaire.
You’ll receive a confirmation notification from us that all your pre-appointment documents have been completed.
Before Your Appointment
Two (2) days prior to your appointment, we’ll reach out to you on the phone. Now’s a good time to save our phone number so you know to answer our call! 407-352-9717.
You’ll be prompted to press 1 to confirm your appointment, or 2 to reschedule.
Keep in mind that any appointment cancellations within 24 hours will incur a fee based on our Patient Policies.
The day before your appointment, we’ll reach out to you via text message and email. (We’ll reach out to you via phone if you haven’t confirmed your appointment with us yet).
This is just to remind you that your office appointment is coming up!
On The Day of Your Visit
We ask all new patients to arrive 20 minutes prior to their appointment time.
What to expect at the office:
Check in at one of our kiosks once you arrive
Our staff will provide you with new patient documents that require a signature. If you’d like to print and fill these forms out in advance, they can be found here:
You can also fill out any other forms that pertain to your visit.
